Frequently Asked Questions
Everything you need to know about your Swag Golf gear.
When will my order ship?
Most orders are processed and shipped within 2-3 business days. During high-volume limited release drops, please allow up to 5-7 business days for tracking information to update.
Do you offer international shipping?
Yes, we ship our premium golf gear globally. Shipping rates and delivery timelines are calculated at checkout based on your specific location and local customs regulations.
What is your return policy?
We accept returns on unused, unworn items in their original packaging within 30 days of purchase. Please note that limited edition 'Special' drops and custom putters are final sale.
How do I care for my premium headcovers?
To maintain the quality of our leather and magnetic headcovers, we recommend cleaning them with a damp cloth and avoiding prolonged exposure to extreme heat or direct moisture.
Are your putters customizable?
While our standard releases come with fixed specifications, we occasionally offer custom programs. Please subscribe to our newsletter to be notified of the next custom putter reservation window.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and Google Pay. For larger purchases, we also offer interest-free installment plans through our financing partners.